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Update to iOS 16 or iPadOS 16.

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Join a 30-minute session at the Apple Store and learn how to protect your privacy on iPhone.

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Apple Support app

Get help for all of your Apple products in one place, or connect with an expert.

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AppleCare+

Get unlimited repairs for accidental damage protection, 24/7 priority access to Apple experts, and more.

Apple Trade In

Turn an eligible device into credit towards a new one, or recycle it for free. 

Safe and reliable repairs

At Apple, every product we make is built to last. We design durable, easy-to-use devices with innovative features that customers depend on, all while protecting their privacy and data. Customers should have access to safe, reliable, and secure repairs with genuine Apple parts if they need them.

Learn more about Apple’s approach to expanding access to safe and reliable repairs. View (PDF)

Beware of counterfeit parts

Some counterfeit and third party power adapters and batteries may not be designed properly and could result in safety issues. To ensure you receive a genuine Apple battery during a battery replacement, we recommend visiting an Apple Store or Apple Authorized Service Provider. If you need a replacement adapter to charge your Apple device, we recommend getting an Apple power adapter.

Also non-genuine replacement displays may have compromised visual quality and may fail to work correctly. Apple-certified screen repairs are performed by trusted experts who use genuine Apple parts.

Be aware of gift card scams

Be aware of scams involving Apple Gift Cards, App Store & iTunes Gift Cards, and Apple Store Gift Cards.